Voice AI
AI Call Center
AI answers calls to your own number 24/7 in a natural voice, resolves them, and transfers to a live agent when needed.
ENTERPRISE SOLUTIONS
Rebuild your customer service with AI
On the phone and in messaging, AI greets and resolves first; when it can't, it routes to the right team or logs the request automatically. Manage an end-to-end customer experience architecture, tailored to your organization, from a single panel.
24/7 Uninterrupted AI responses
8+ Voice and messaging channels
7 languages Automatic language support
THREE LAYERS
End-to-end customer experience in one system
Every touchpoint in your organization runs on the same AI brain — phone, messaging, and live translation.
Messaging AI
Omnichannel Messaging
WhatsApp, Instagram, Telegram, Messenger, email, and web chat in a single inbox; AI replies, and creates a request when it can't resolve the issue.
Live Translation Beta
Live Voice Translation
If the customer and the agent speak different languages, real-time voice translation runs in both directions throughout the call.
LAYER 1 · VOICE AI
What happens when a call comes in?
AI greets first; when it can't resolve the issue, it routes to the right team — and if the team isn't available, it takes the call back and picks up where it left off.
1
A call comes in and AI answers
AI answers the call to your own SIP number within seconds, in a natural voice — no hold, no queue, no IVR keypresses.
2
It understands the issue and tries to resolve it
Drawing on your FAQs and corporate knowledge base, it understands the customer's request and resolves it instantly whenever possible.
3
If it can't, it routes to the right department
When an issue can't be resolved, AI says 'I'm transferring you to our technical team / accounting / sales' and connects the call to the destination you've defined.
4
If an agent is available, the call connects
When the target agent picks up, the call is transferred directly to them; AI steps aside, and the conversation is recorded.
5
If not, AI takes the call back
If the agent doesn't answer or the line is busy, AI automatically takes the call back and continues talking with the customer from where it left off.
6
It tries again or logs the request
AI tries routing to another agent, or saves the customer's name and number as a 'Customer Request'; your team is notified instantly.
Even if the transfer fails, the conversation returns to AI — the customer is never left without an answer.
LAYER 2 · MESSAGING AI
The same intelligence works in messaging too
No matter which channel the customer writes from, AI helps first; when it can't resolve the issue, the request goes to a real team.
WhatsApp
Instagram
Telegram
Messenger
Email
Web Chat
01
The customer writes, AI replies
AI answers messages from WhatsApp, Instagram, Telegram, Messenger, email, or web chat using your corporate knowledge.
02
If it can't resolve the issue, it creates a customer request
When AI can't resolve a request, or the customer asks for live support, it saves the conversation as a 'Customer Request'.
03
The request is distributed to the team automatically
Open requests can be assigned automatically to the most available agent at the moment, based on workload — no one waits while idle, and no one gets overloaded.
Automatic distribution by workload
A new request is assigned to the agent with the fewest open requests at that moment.
E
2 open requests
M
5 open requests
Z
1 open request
LAYER 3 · LIVE TRANSLATION Beta
Break the language barrier on the phone
Whatever language your customer speaks, your team replies in its own. When a call is transferred to a real agent and the two sides speak different languages, the system provides real-time voice translation in both directions.
- 7 languages: Turkish, English, Russian, German, Arabic, French, Italian
- No extra app or keypresses — translation happens directly on the phone line
- Ideal for export, tourism, medical tourism, and multinational support teams
Example scenario
Customer · RU
Здравствуйте, мне нужна помощь с заказом.
Your agent hears this in their own language.
Your agent
Of course, may I get your order number?
The customer hears this in Russian.
REQUEST & TEAM MANAGEMENT
Every request is tracked, none are lost
All voice and written requests on one screen; assignment, status, and history control are yours.
Customer Requests panel
Requests from phone, WhatsApp, Instagram, and web chat in a single list; tracked with pending, called, and resolved statuses.
Department and agent destinations
Define up to 20 transfer destinations per site — technical, accounting, sales, or individual numbers.
Automatic work distribution
Requests are distributed evenly among agents based on open workload; enabled from the panel as an option.
Take over and continue
When an agent takes over a conversation, they can stop the AI and continue the conversation as a human.
LEADS · CRM
Turn every opportunity in the pipeline into a customer
Every lead — from lead ads, customer requests, and the opportunities AI catches in conversations — is collected, assigned, and tracked in a single drag-and-drop pipeline.
Every opportunity in one pipeline
Lead ads (Facebook, Instagram, TikTok), customer requests from phone and messaging, opportunities AI catches, and manual entries — all collected in a single pipeline, without duplicates.
Drag-and-drop stages
Drag cards between the New, Contacted, Qualified, Won, and Lost stages; each stage's count and total value update instantly.
AI scanning and analysis
AI scans your conversations and suggests overlooked leads; it analyzes a single opportunity to extract intent, sentiment, and the suggested stage.
Assignment, value, and conversion
Assign each opportunity to an agent and enter its expected value; see total leads, conversion rate, and won value at a glance.
SCALES AS YOU GROW
The system grows as your needs grow
Start small; increase your channel, site, message, and call capacity as needed.
More messages
When your plan quota isn't enough, instantly expand your AI response volume with AI Message Credit Packs.
More sites and brands
Manage multiple branches, brands, or customers from a single account; define separate channels and teams for each.
More call capacity
Raise your concurrent call needs with Capacity Packs, up to 100, 300, or 600 concurrent calls.
Every plan starts with 20 concurrent calls and 7-language support; Capacity Packs raise that limit to 100, 300 or 600 concurrent calls.
ENTERPRISE ASSURANCE
Enterprise-scale trust and compliance
High availability, recording, and KVKK compliance are a natural part of the infrastructure.
KVKK compliant
Disclosure at the very start of voice calls; defined retention and disposal processes for message and voice data.
Recording and transcript
Calls are recorded and transcribed; you can listen to and read every conversation from the panel.
High availability
Uninterrupted service with dual-node, load-balanced infrastructure and automatic failover.
Multilingual and multichannel
Automatic responses in 7 languages; all voice and messaging channels come together under one brain, in one panel.
Start building your enterprise customer experience today
Set up in a few minutes; bring AI online with your own number and channels.