Appointment Stress Hinders Company Growth
The phone rings, you are busy with a customer, so you can't answer. A WhatsApp message comes in, but you can only reply 2 hours later, and the customer has already made an appointment somewhere else. Hiring a secretary is a serious cost. This is where DoWaba breaks the cycle.
How Does the WhatsApp Appointment Work?
In the Dowaba panel, you define your staff's working hours, the services you offer, and their durations. From then on, it's completely on autopilot!
Example Scenario:
Customer: "Hello, are you available for laser hair removal on Saturday?"
AI: "Hello! We are available at 11:00, 14:30, and 16:00 on Saturday. Which one should we reserve for you?"
Customer: "14:30 is great."
AI: "Super, I have created your laser appointment for Merve at 14:30 on Saturday. I am sending you a confirmation SMS with appointment details. We are waiting for you!"
Cancellations and Reminders Are Also Automatic
Customers not showing up for an appointment (No-show) is one of the biggest losses. Dowaba sends an automatic WhatsApp message to the customer 1 day or 2 hours before the appointment: "We would like to remind you of your appointment at 14:30 tomorrow. Could you let us know if there is a change?"
If the customer cancels, the slot becomes available instantly and is offered to the next customers.
If you want to stop acting as your own secretary and focus on your profession, you can test DoWaba's AI-supported appointment infrastructure right away.