New Powered by the latest AI agents

All your business conversations, in one panel.

Unify WhatsApp, Instagram, Mail, Telegram, Messenger and web widget. AI chatbot responds 24/7, appointment system leaves no empty slots, your bulk campaigns reach customers in seconds.

Setup in 10 minutes
17% off on annual billing
GDPR / KVKK compliant
11,4K Mesaj
9 Aktif Üye
2 Alt Kullanıcı
Try Now

Test Burcu live

Our AI assistant is online 24/7. Phone, WhatsApp, Instagram, Telegram or email — try whatever channel you prefer; experience a real customer interaction, then set up your own site in 10 minutes.

Standard call/message rates apply depending on your carrier. Burcu does not sell directly to you; she only demonstrates how DoWaba works.
Seven channels, managed from one admin panel
Call Center
WhatsApp
Instagram
Email
Telegram
Messenger
Web Widget
Solutions

Three clear solutions to your three biggest communication problems.

Small and medium-sized businesses always hit the same three walls. DoWaba solves each one directly.

Messages are scattered

Each channel in its own inbox, in one panel.

WhatsApp, Instagram, email, Telegram, Messenger and web widget — each with its own inbox, all managed from a single admin panel. Nothing gets lost when switching between screens; FAQ, templates and AI work across every channel.

See channels
You keep answering the same questions

Modern AI ends the repetition.

An AI chatbot trained on your own FAQ and product data answers pricing, shipping, product and service questions just like a human. You only step in for conversations that truly need you.

How the AI chatbot works
Appointments keep slipping away

Customers book their own appointments.

Define your working hours and services, share the link. Customers pick a slot, a confirmation SMS/email is sent, the calendar fills automatically. Phone traffic drops by half.

Appointment flow
Integrations

Be everywhere your customers are.

Seven channels, one interface. From messages to phone calls — official API for every channel, every message trackable.

WhatsApp
Official Business API. Templates, campaigns, 1-on-1 support.
Official API
Instagram DM
DMs, story replies, comment automation — all in one inbox.
DM + Comments
Email
Connect your existing addresses via IMAP/SMTP. Thread history preserved.
IMAP / SMTP
Telegram
Bot API. Groups, channels, inline commands.
Bot API
Messenger
Facebook page messages. Automation flows, labels.
FB Graph API
Web Widget
One line of code — your site's live support box. Chatbot powered.
One line of code
Phone (AI Voice)
Dedicated SIP number per site. AI answers 24/7, recordings + transcripts in one panel.
SIP / PJSIP
AI Chatbot

Repetitive questions solved by AI.

A chatbot trained on your own products, services and FAQs answers customer messages in real time — and hands off to live support when uncertain.

  • Latest AI agents, fine-tuned on your own dataset
  • 100+ languages including Turkish and English
  • Automatic live-support transfer on uncertainty
  • Conversation summary, labels and topic detection
Try now
Bulk Messaging

Your campaign reaches thousands instantly .

Segment your audience, pick a template, schedule. DoWaba tracks delivery in the background, retries failures, and generates the report instantly.

  • High delivery rates with WhatsApp-approved templates
  • Segmentation: labels, last purchase, region
  • Scheduling and recurring campaigns
  • Delivered/read/replied report per send
Create campaign
Trendyol Integration

Orders and returns automated.

Connect your Trendyol store; order, shipping and return data lands directly in your inbox. When a customer asks, the info is already there.

  • Orders, shipping and returns auto-synced
  • AI pulls up the relevant order when a customer asks
  • Returns and exchanges managed from one place
  • Multi-store support
AI Call Center

Let AI answer the phone too.

Each site gets its own SIP number. When a customer calls, the AI voice assistant greets them naturally; it books appointments, checks orders, and hands off to a human when needed. All calls are recorded, transcripts readable in the panel.

  • Dedicated SIP/DID number per site — NetGSM, sip-trunk or your own carrier
  • Real-time voice with Gemini Live — typically under 800 ms response
  • Call recording + auto transcript + AI summary (Hetzner S3, 90 days)
  • Same function catalog (SQL/HTTP/native) works on phone too
  • 300+ concurrent calls from a single server
  • "Transfer to human" request appears instantly in the panel
Set up call center
Online Appointment System

No empty slots.

Define your services, staff and working hours once. AI spots the available slot while chatting on WhatsApp, Instagram, phone or web widget, books the appointment itself, and sends automatic confirmation/SMS/email notifications.

  • Service catalog: name, duration, price, currency — unlimited services
  • Per-staff working hours and break management
  • Slot length, buffer, holidays, advance booking limit
  • Auto-confirm or manual approval flow (one-click confirm/cancel link)
  • SMS + WhatsApp + email notifications (customer and staff)
  • Same catalog across all channels: AI sees the same calendar regardless of channel
Open appointment system
Mail Campaign

Send your customers AI-crafted mail campaigns.

Write a prompt — Gemini Pro generates a professional HTML template in seconds. Sent from your own SMTP, throttled within hourly/daily safety limits, scheduled to reach thousands of customers.

  • AI prompt → subject + HTML body + plain text alternative in one shot
  • Variables: {{contact_name}}, {{site_name}}, {{today}} and more
  • Your own SMTP — Gmail, Mailcow, corporate mail, all supported
  • Hourly/daily rate limit — never overload your provider, avoid spam filters
  • Scheduling: one-shot, hourly or daily at X o'clock; retry failed mails with one click
Create template
Security & Compliance

Your data, our responsibility to keep it safe.

DoWaba was built with KVKK/GDPR compliance and customer data sovereignty at its core. All access is logged, privacy mode activates with one click, and data export or deletion requests are handled instantly.

  • KVKK / GDPR-compliant infrastructure
  • PII masking (privacy mode)
  • Role-based access + audit log
  • End-to-end TLS, AES-256
  • Full data export (GDPR)
  • Unlimited deletion requests
About

The team behind DoWaba.

DoWaba was built on 15+ years of software development experience and AI infrastructure. We're on a mission to transform how SMEs in Turkey communicate with their customers — from a one-person shop to a growing team.

The team consists of software engineers with years of product experience in Laravel backend, Vue.js frontend, mobile (Flutter) and real-time messaging infrastructure. "It works" is not enough — we aim to build products that feel great to use.

Acr Artificial Intelligence Education and Information Technologies Ltd.
Founder · Aydın Acar, Full Stack Developer & AI Engineer
15+
Years of software development experience
6
Integrated communication channels
99,5%
Uptime target (SLA)
10+
Active products and projects
Live Numbers

Right now on DoWaba

These are real numbers — we don't fake "10K+ happy customers." Data refreshes every 5 minutes.

11,4K
Total Messages
AI + human, all channels
2
Sub-Users
Team & reseller customers
Updated within last 5 minutes
Our Solution Partner

We work with official integrations

We connect messaging channels directly via official APIs — no third-party broker, no latency.

API / Technology Partner

Meta

Official integration with WhatsApp Business API, Instagram Graph API and Messenger Platform API. Embedded Signup flow approved by Meta — connect your number in 10 minutes.

Instagram Graph API Messenger Platform
Pricing

Simple plans that scale as you grow.

Monthly or annual billing, cancel anytime. Save 17% with annual. VAT not included.

Starter
Solo or small business — get started quickly.
199 ₺ / mo
Annual ₺1,990 · save 17%
1,000 AI messages + 200 AI calls / month
  • 1 site
  • 1 WhatsApp / Instagram
  • Web widget
  • AI-powered chatbot
  • AI phone (200 calls / month)
  • Email support
Choose Starter
Bayilik (Business)
Agencies and large teams — per-site pricing, tiered discounts, white-label.
3.999 ₺ / site / yr
15+ sites 5% · 30+ 15% · 50+ 20% · 100+ 25% off
5,000 AI messages per site per month (pooled)
  • 1 – 100+ sites (dynamic selection)
  • White-label branding
  • Customer & sub-user management
  • AI phone per site (1,000 calls / month)
  • AI pool distribution
  • 24/7 priority support
  • API access
Choose Reseller Package
Lifetime Deal

Lifetime Access

One-time payment for small businesses. No more monthly bills, no price increases.

₺24,999 ₺19,999
one-time payment · small business package
Get Lifetime Deal
  • One-time payment
  • Lifetime access
  • 1 site
  • 1 WhatsApp / Instagram
  • Web widget
  • 1,000 AI messages / month
  • 1,000 AI calls / month
Enterprise

Enterprise

Custom capacity for high-volume enterprise use. Dedicated SIP trunk, SLA, named support manager and custom integration included — tailored to your needs.

Custom quote
priced based on usage volume
Get in touch
  • Unlimited sites
  • Unlimited WhatsApp / Instagram
  • Unlimited AI messages
  • Unlimited AI calls
  • Dedicated SIP trunk + on-prem option
  • SLA + named support manager
  • Custom integration + training
Monthly or annual billing · Save 17% annually · Cancel anytime
FAQ

Frequently asked questions.

DoWaba is an AI-powered omnichannel communication platform that lets you manage WhatsApp, Instagram DM, email, Telegram, Messenger, web widget and phone (AI Voice) channels — each in its own inbox — from a single admin panel. Add-on modules include AI chatbot, AI call center, online appointment system, bulk messaging, and Trendyol integration. Built for SMEs and service businesses.
Go to dowaba.com, click the "Get Started" button at the top right. Create a free account in 1 minute with your email and phone number. No credit card required — you'll be redirected to the dashboard right after sign-up.
After registering, log in at dowaba.com/admin with your email and password. Forgot your password? Click the "Forgot Password" link on the login screen to reset it via email.
We have three core modules: (1) Omnichannel chat — 7 channels (WhatsApp, Instagram, email, Telegram, Messenger, web widget, phone) + AI chatbot. (2) AI Call Center — dedicated SIP number per site, AI voice assistant, 300+ concurrent calls from a single server. (3) Online Appointment System — spots available slots across all channels and books automatically. Plus Trendyol integration, bulk messaging campaigns, and GDPR/KVKK compliance.
Yes. Each site gets its own SIP number. When a customer calls, the AI voice assistant greets them naturally; it books appointments, takes orders, provides product info, and transfers to a human when needed. With Gemini Live: sub-800ms response latency, 300+ concurrent calls from a single server. All calls are recorded, stored for 90 days with automatic transcription and AI summary.
Define your services, staff, and working hours once. The AI — while chatting with customers on WhatsApp, Instagram, phone, or web widget — spots an available slot and books the appointment itself. Choose automatic or manual confirmation flow; notifications go to both customer and staff via SMS + WhatsApp + email.
We operate as an official Meta WhatsApp Business API provider. Connecting your number requires a verification step in your Meta Business account — guided flow, completed in 10-15 minutes. Our team handles certification, template approvals, and messaging limit increases.
Yes. You can add your FAQ, product info, service descriptions, or documents uploaded as PDF/CSV to the AI knowledge base. It can also connect to your own database (SQL functions) and REST APIs (HTTP functions). The chatbot generates answers from this data; when unsure, it hands the conversation to your live support team. Communicates in 100+ languages.
Role-based access, audit log, built-in privacy mode (PII masking), data retention settings, and processes compliant with customer data deletion requests are all ready on the platform. VERBİS registration and disclosure text templates are available in the documentation.
Annual billing saves 17% on all plans (approximately two months free). You choose monthly vs. annual at sign-up. For small businesses we have a Lifetime Deal: 19,999₺ one-time payment — 1 site, 1,000 AI messages and 1,000 AI calls per month, for life — limited availability. The Reseller (Business) plan offers volume discounts: 15+ sites 5%, 30+ 15%, 50+ 20%, 100+ 25%.
The Reseller (Business) plan is for agencies, consulting firms, and teams offering DoWaba to multiple clients. Scales from 1 to 100+ sites at 3,999₺/year per site; 5%–25% volume discounts on bulk purchases. Each site includes 5,000 AI messages + 1,000 AI calls per month. Plan includes white-label branding (your logo, colors, domain), customer & sub-user management, AI quota distribution (allocate quotas to clients), and API access. You can also start without a subscription via the "Become Reseller" flow — approve 3 contracts and open individual sites (3,999₺/year each).
Trendyol integration is built-in. For other systems, two-way data flow is set up via webhooks and REST API; HTTP functions let the chatbot access them directly. Typical integration time — for orders, customers, and products — is 1 business day. Developer documentation is available.
Contact

Reach us directly.

For sales, integrations or general support — write to us on whichever channel suits you. We reply within an average of 2 hours on weekdays.

Never keep your customers waiting again.

Setup takes 10 minutes. Let AI answer your first message today.